Email support
Send a note to contact@prospectb2b.com with your workspace and details.
Support
Support
Need help with your workflow, billing, or trial? Reach out with the details and we will respond quickly.
How to get help
Send the right details
The fastest way to resolve issues is to include the context we need: account email, workspace name, and the steps you took.
Report data issues
Submit data corrections with a clear source reference.
Report an issueSecurity questions
Review security posture details before requesting follow-up.
Security overviewHelpful resources
Reference links
Contact
General contact details and a request form.
Contact pagePrivacy policy
How we handle data and privacy expectations.
Privacy policyData methodology
Where data comes from and how to validate it.
MethodologyFAQ
Support questions
How do I contact support?
Email contact@prospectb2b.com with your account email, workspace name, and a short description of the issue.
What should I include when reporting a bug?
Share the steps you took, the exact error message, and screenshots if possible.
Can I extend a trial?
If you need more time, contact support and we will review your request.
How do billing changes work?
Billing changes are handled through support. Tell us the lead volume you need and the timing.
Where can I report data issues?
Use the report-an-issue page to submit data corrections or inconsistencies.
How do I request data methodology details?
Review the methodology page or contact support with your specific question.
Is support available for security questions?
Yes. Use the security page for an overview, then contact us for detailed questions.