Website visitors
When you visit the site, we collect limited data to deliver pages, understand traffic, and answer inquiries.
This policy explains what information ProspectB2B collects, why we collect it, and how we use it to operate the website and product experience.
Last updated: 2026-01-02
This summary helps you scan the policy. The full text below is controlling.
This policy covers both the public website and the ProspectB2B product.
When you visit the site, we collect limited data to deliver pages, understand traffic, and answer inquiries.
When you use ProspectB2B, we process account and workspace data to provide features and support.
Depending on the context, ProspectB2B may act as a data controller for website operations and a processor for customer data handled in the product.
We collect data in focused categories to deliver the service and respond to requests.
Name, email address, company name, and similar details you provide in contact forms, trial requests, or support messages.
Login credentials, workspace settings, billing contacts, and user roles required to manage access.
Basic usage signals such as page views, feature interactions, and device or browser information. We may collect these signals to understand performance, diagnose issues, and improve the product.
We may use cookies or similar technologies to keep sessions stable, remember preferences, and measure aggregated usage trends. See the cookie policy for details.
Information you share when contacting support, including attachments and troubleshooting details.
We use data to deliver the service, keep it secure, and improve workflows.
Provide core functionality, maintain accounts, and process workspace changes.
Monitor for suspicious activity and protect the integrity of the platform.
Respond to requests, deliver service updates, and send administrative messages.
Understand usage patterns to improve onboarding, workflows, and reliability.
Share product news or resources, with opt-out options in each message.
Comply with applicable laws, requests, and record-keeping requirements.
This section is informational and does not provide legal advice.
We share data only as needed to run the service and meet legal requirements.
We use service providers for hosting, analytics, email delivery, and customer support. These providers are authorized to process data only for the services they perform for us and are expected to apply appropriate safeguards.
We may disclose information to comply with legal obligations, protect the rights and safety of users, or respond to lawful requests. We do not sell personal data.
We retain data only as long as necessary for the purposes described here.
Retention depends on the type of data and the reason it was collected. We keep data for as long as needed to operate accounts, provide support, maintain security, and meet legal obligations. When data is no longer required, we take steps to delete or de-identify it.
If you have a specific retention request, contact us at contact@prospectb2b.com.
We implement reasonable administrative, technical, and organizational safeguards.
We use access controls, monitoring, and operational practices designed to protect data. No system is 100% secure, so we encourage you to use strong passwords, enable security features, and report suspected issues promptly.
For more detail, review our Security page.
Your data may be processed in countries where we or our providers operate.
ProspectB2B and its service providers may store or process information in locations outside your home country. We take steps to protect data during such transfers, but privacy laws may vary by jurisdiction.
Depending on your location, you may have certain rights related to your data.
You may have rights to access, correct, delete, or port your information, and to object to or restrict certain processing. These rights may vary depending on laws such as GDPR, LGPD, or CCPA.
To exercise a right, email contact@prospectb2b.com with your account email and the specific request. We may ask for verification to protect your information.
ProspectB2B is intended for business use.
The service is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided information, contact us so we can take appropriate steps.
Review these pages for more context on data and content practices.
Terms of Service, Cookie Policy, Legal hub, Security, Data Methodology, Editorial Policy.
If you need help, visit Contact.
We update this page as our practices evolve.
If we make material changes, we will update the "Last updated" date and may provide additional notice when appropriate.
We respond to privacy questions and requests.
Email contact@prospectb2b.com with the subject "Privacy Policy" and the account email associated with your request.
Short answers to common privacy questions.
No. We do not sell personal data.
We may collect contact details you submit, basic device and usage signals, and cookie preferences used to run the site.
When customers use the product, we process account and prospect data as needed to provide the service, subject to their instructions.
Email contact@prospectb2b.com with the account email and the request type. We may request verification before responding.
We may use analytics cookies or similar tools to understand usage trends and improve performance. See the cookie policy for details.
We retain data only as long as necessary for the purposes described here, including legal and operational requirements.
Data may be processed in countries where we or our providers operate. We take steps to protect data during transfers.
We aim to support privacy obligations, but this policy is not legal advice and does not guarantee compliance. Consult counsel for guidance.
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