How we handle information

Datenschutz

This policy explains what information ProspectB2B collects, why we collect it, and how we use it to operate the website and product experience.

ProspectB2B: outbound banner

Last updated: 2026-01-02

Summary

Plain-English highlights

This summary helps you scan the policy. The full text below is controlling.

  • We collect the information needed to operate ProspectB2B, keep accounts secure, and respond to support requests.
  • We use service providers for hosting, analytics, and communications, and we expect them to protect data.
  • We do not sell personal data.
  • You can request access, correction, or deletion by emailing contact@prospectb2b.com.
  • This policy is informational and not legal advice. You should consult counsel for compliance guidance.
Scope

Where this policy applies

This policy covers both the public website and the ProspectB2B product.

Website visitors

When you visit the site, we collect limited data to deliver pages, understand traffic, and answer inquiries.

Product users

When you use ProspectB2B, we process account and workspace data to provide features and support.

Controller vs. processor

Depending on the context, ProspectB2B may act as a data controller for website operations and a processor for customer data handled in the product.

Collection

Information we collect

We collect data in focused categories to deliver the service and respond to requests.

Contact data

Name, email address, company name, and similar details you provide in contact forms, trial requests, or support messages.

Account data

Login credentials, workspace settings, billing contacts, and user roles required to manage access.

Usage and telemetry data

Basic usage signals such as page views, feature interactions, and device or browser information. We may collect these signals to understand performance, diagnose issues, and improve the product.

Cookies and similar technologies

We may use cookies or similar technologies to keep sessions stable, remember preferences, and measure aggregated usage trends. See the cookie policy for details.

Support communications

Information you share when contacting support, including attachments and troubleshooting details.

Use

How we use information

We use data to deliver the service, keep it secure, and improve workflows.

Operate the service

Provide core functionality, maintain accounts, and process workspace changes.

Security and abuse prevention

Monitor for suspicious activity and protect the integrity of the platform.

Support and communication

Respond to requests, deliver service updates, and send administrative messages.

Product improvement

Understand usage patterns to improve onboarding, workflows, and reliability.

Optional marketing

Share product news or resources, with opt-out options in each message.

Legal obligations

Comply with applicable laws, requests, and record-keeping requirements.

Legal bases

Lawful bases for processing

This section is informational and does not provide legal advice.

  • Contract: processing needed to provide the service you request.
  • Legitimate interests: operating, securing, and improving ProspectB2B.
  • Consent: marketing or optional cookies when required.
  • Compliance: meeting legal, regulatory, or law enforcement obligations.
Sharing

When we share information

We share data only as needed to run the service and meet legal requirements.

We use service providers for hosting, analytics, email delivery, and customer support. These providers are authorized to process data only for the services they perform for us and are expected to apply appropriate safeguards.

We may disclose information to comply with legal obligations, protect the rights and safety of users, or respond to lawful requests. We do not sell personal data.

Retention

How long we retain data

We retain data only as long as necessary for the purposes described here.

Retention depends on the type of data and the reason it was collected. We keep data for as long as needed to operate accounts, provide support, maintain security, and meet legal obligations. When data is no longer required, we take steps to delete or de-identify it.

If you have a specific retention request, contact us at contact@prospectb2b.com.

Security

How we protect information

We implement reasonable administrative, technical, and organizational safeguards.

We use access controls, monitoring, and operational practices designed to protect data. No system is 100% secure, so we encourage you to use strong passwords, enable security features, and report suspected issues promptly.

For more detail, review our Security page.

Transfers

International data transfers

Your data may be processed in countries where we or our providers operate.

ProspectB2B and its service providers may store or process information in locations outside your home country. We take steps to protect data during such transfers, but privacy laws may vary by jurisdiction.

Your rights

Privacy choices and requests

Depending on your location, you may have certain rights related to your data.

You may have rights to access, correct, delete, or port your information, and to object to or restrict certain processing. These rights may vary depending on laws such as GDPR, LGPD, or CCPA.

  • Access: request a copy of the personal data we hold.
  • Correction: update inaccurate or incomplete information.
  • Deletion: request deletion when data is no longer needed.
  • Portability: request transfer of data in a usable format.
  • Objection: object to certain processing, including marketing.

To exercise a right, email contact@prospectb2b.com with your account email and the specific request. We may ask for verification to protect your information.

Children

Children's privacy

ProspectB2B is intended for business use.

The service is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided information, contact us so we can take appropriate steps.

Related

Related policies and resources

Review these pages for more context on data and content practices.

Updates

Changes to this policy

We update this page as our practices evolve.

If we make material changes, we will update the "Last updated" date and may provide additional notice when appropriate.

Contact

How to contact us about this policy

We respond to privacy questions and requests.

Email contact@prospectb2b.com with the subject "Privacy Policy" and the account email associated with your request.

FAQ

Privacy policy FAQ

Short answers to common privacy questions.

Do you sell personal data?

No. We do not sell personal data.

What data do you collect from the website?

We may collect contact details you submit, basic device and usage signals, and cookie preferences used to run the site.

What data do you process for customers?

When customers use the product, we process account and prospect data as needed to provide the service, subject to their instructions.

How can I exercise my privacy rights?

Email contact@prospectb2b.com with the account email and the request type. We may request verification before responding.

Do you use cookies for analytics?

We may use analytics cookies or similar tools to understand usage trends and improve performance. See the cookie policy for details.

How long do you keep data?

We retain data only as long as necessary for the purposes described here, including legal and operational requirements.

Do you transfer data internationally?

Data may be processed in countries where we or our providers operate. We take steps to protect data during transfers.

Is ProspectB2B compliant with GDPR or CCPA?

We aim to support privacy obligations, but this policy is not legal advice and does not guarantee compliance. Consult counsel for guidance.

How do I update my marketing preferences?

Use unsubscribe links in marketing emails or contact us to update preferences.